The Constructive Conversations Lab (CCL) studies how the Kim Constructive Conversations (KCC) model—a skill-based, eight-step approach—helps people navigate difficult conversations by fostering understanding and reducing conflict. We examine key factors of effective dialogue, including articulating goals, recognizing communication barriers, grounding in values, practicing deep listening, cultivating empathy, and finding common ground. Our work spans diverse contexts, including psychotherapy, supervision, higher education, and organizational settings. To this end, we test conversation models, identify their ideal uses, and create practical tools such as personalized scripts and facilitation guides that help clinicians, supervisors, educators, and organizational leaders apply the research in practice.

CCL aims to strengthen relationships, promote psychological safety, and foster more collaborative learning communities and workplace cultures.